Course curriculum

  • 1

    Welcome & Introduction

    • Welcome and Introduction to this unit

    • Know how to support your client Workbook

    • Know how to support your client workbook
  • 2

    Effective client relationships

    • Powerpoint: Effective Client relationships

    • How to form Effective Client Relationships
  • 3

    Addressing Barriers

    • Powerpoint: Addressing Barriers

    • Addressing Barriers
  • 4

    Supporting adherence

    • Powerpoint: Supporting adherence

    • Supporting Adherence
  • 5

    Providing customer service

    • Powerpoint: Providing customer service

    • Providing customer service